← Back to OtterTile

Terms & Conditions

Last updated: March 29, 2026

1. Acceptance of Terms

By creating an account or using OtterTile (“the Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

OtterTile is a software-as-a-service productivity platform that enables users to organize tasks, manage schedules, set alarms, and receive reminder notifications. The Service is provided on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied.

3. User Accounts

You must provide accurate and complete information when creating an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. OtterTile is not liable for any loss resulting from unauthorized access to your account.

4. Notifications & Messaging Consent

By using OtterTile, you agree to receive reminder notifications via email, SMS, or WhatsApp based on your notification preferences. Your tile content, tasks, and alarm data are stored securely. Alarm and task content is private to your account and is never shared or read by anyone. Notification delivery depends on your carrier and may incur standard messaging costs where applicable.

All SMS and WhatsApp notifications are strictly opt-in. You must explicitly enable these channels in your account settings before any messages are sent. You may disable or change your notification preferences at any time. OtterTile does not charge for messages, but standard messaging and data rates from your mobile carrier may apply. Message frequency varies based on your configured reminders and alarms.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful, fraudulent, or malicious purpose;
  • Attempt to gain unauthorized access to the Service, its infrastructure, or any connected systems;
  • Interfere with, disrupt, or place an unreasonable burden on the Service or its underlying systems;
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
  • Use automated means (bots, scrapers, crawlers) to access the Service without prior written consent.

6. Intellectual Property

All software, design, branding, and documentation comprising the Service are the exclusive property of OtterTile and are protected by applicable copyright, trademark, and intellectual property laws. You retain full ownership of any content you create within the Service, including tiles, tasks, notes, and alarm configurations.

7. Disclaimer of Warranties

The Service is provided “as is” without warranty of any kind. OtterTile makes no guarantees regarding uptime, reliability, accuracy, or fitness for a particular purpose. We do not warrant that notifications will be delivered without delay or interruption, as delivery depends on third-party carriers and messaging providers.

8. Limitation of Liability

To the maximum extent permitted by applicable law, OtterTile and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, missed notifications, service interruptions, or lost profits, arising out of or related to your use of or inability to use the Service.

9. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms or is harmful to the Service, other users, or third parties. You may delete your account at any time by contacting us. Upon termination, your right to access the Service ceases immediately.

10. Modifications to Terms

OtterTile may revise these Terms at any time by posting the updated version with a new “Last updated” date. Your continued use of the Service after any such changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Orange County, California.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

  • Email: [email protected]
  • Phone: (949) 771-8396

Support hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time.